π¦ Shipping Policy
β³ Processing Time
Orders are typically processed within 1β2 business days after you receive your order confirmation email. A separate notification will be sent once your order has been shipped.
Please note: We do not process or ship orders on weekends or UK public holidays. Processing may take slightly longer during peak shopping seasons.
π΅ Shipping Rates & Delivery Estimates (UK Only)
We offer free standard shipping across the United Kingdom with no minimum order required.
Destination | Estimated Delivery Time | Shipping Cost |
---|---|---|
United Kingdom | 3β7 business days | Free |
Delivery times are estimates and may vary due to weather, courier delays, or high-volume periods.
π§Ύ Note for Taxes
Our customers do not need to pay for import fees, duties, or VAT. Shipping includes all applicable taxes.
π Delivery Destinations
We currently only offer shipping within the United Kingdom. International shipping is not available at this time.
π¦ Shipment Confirmation & Tracking
Once your order has been shipped, youβll receive a confirmation email with tracking details. Tracking updates typically appear within 24 hours.
π Shipping Partners
We partner with trusted carriers like Royal Mail, DHL, and FedEx to ensure safe and timely delivery. The specific courier used may vary depending on your delivery address.
π Address Modifications
Need to update your shipping address? Please contact us at [email protected] within 12 hours of placing your order. Weβll do our best to make changes before the order is dispatched.
π Lost or Damaged Packages
While we are not liable for packages lost or damaged during transit, we are here to assist. If you experience a delay, loss, or receive a damaged item, contact us at [email protected], and we will work with the courier to resolve the issue promptly.
π Need Help?
If you have any shipping-related questions, please contact our support team:
Email: [email protected]